Skyline Society — What We Found

First — what's working

✓118 five-star reviews. A perfect 5.0. That is the single biggest asset this business owns.
✓TikTok is doing the heavy lifting. 83% of customers say that's how they found you — organically, for free.
✓Your pricing logic is sound. Charging "what the hour would cost" for extra time is exactly right and closes a loophole most venues leave open.
✓July nearly hit your $15k month. The goal isn't a stretch — it's already within reach.

The one that's costing you now

You've built The Ceremony — Elopement ($300) and The Inner Circle — Microwedding ($500) in Setmore. They're live and bookable.

Neither one appears anywhere on your website.

The only way anyone finds them is by browsing the raw Setmore page. Meanwhile the video where you asked people to vote on those exact two ideas is the best thing you've ever posted — 49,100 views, 1,263 shares, 379 comments, roughly 68× your usual. People told you they wanted this, you built it, and the storefront never got the memo.

Fastest money on this listPut both packages on the site. They also fill weekdays, which sit mostly empty right now.

Booking buttons: 4 of 8 don't work properly

✕Book The Signature Skyline — your $600 package. The link goes to an info page, not a booking screen. Nobody can actually book it from the site.It was fully broken earlier today; the replacement link is the wrong type, so it still doesn't book.
✕Book Your Date Night — drops people on a menu with nothing selected.
✕Book Your Proposal — same.
✕Book Now (top of page) — same.

We already have every corrected link. We'll put them in — you don't need to touch anything.

Why bookings fall through

31%of bookings cancel

67%cancel when booked 15+ days out

10%cancel when you book them yourself

When someone talks to you first, they show up. When they book themselves online weeks ahead, a third disappear.

The reason is simple: most bookings aren't paying anything up front. The site says "all sales are final, no refunds" — but there's usually no money collected, so there's nothing to lose by walking away.

The fix is already in SetmoreIt supports deposits — a set amount or a percentage — collected at booking. Businesses that take a deposit see cancellations drop by roughly half. Nothing new to buy.

Two quiet leaks

✕Your reviews send people away. The site asks visitors to go read your 118 reviews on Peerspace and then come back. Most won't come back. Those reviews should live on your own page.
✕TikTok isn't being tracked. There's tracking installed for Instagram, which brought in one booking. There's none on TikTok, which brought in most of them.

What we're building

→A new site that moves from daylight through sunset into night as you scroll — the arc of an evening with you. Colours pulled from your own sunset footage.
→Every package on it, elopement and microwedding included.
→A real logo. You don't have one yet. We're drawing a few options for you to pick from.
→Booking links kept in one place, so a button can never quietly break again.
→A deposit at booking, worded so it reads as fair rather than a threat.
→Your reviews on your own page, and proper tracking on TikTok.

You don't have to do any of it

We're handling the build from here. Your current site stays live and untouched the whole time — the new one goes up at a private address first, and nothing switches over until you've seen it and said go.

Two things to look at

→ The new site, so farRough — placeholder photos, prices not final. It's the feel we're after, not the details.

→ Eight logo optionsYou don't have a logo yet. They're numbered — just say which numbers you like.

What would actually help

1Tell us what you like. We'll send logo options and the new design — react to them however you want. "Hate it" is useful.
2A few photos. The empty room at three times of day — late afternoon, sunset, and after dark. Nobody in frame. Your phone is fine. That's the one thing we genuinely can't make ourselves.
3The elopement question. Do you want those two packages on the site, or were you still deciding?

Text Jason on WhatsApp — whenever, no rush, and there's nothing you need to write up. Voice notes are fine.